Terms of Service

Customer & Vendor Management

stomer & Vendor Management is the process of systematically organizing, tracking, and maintaining relationships with customers (those who buy from you) and vendors (those who supply goods or services to you). It includes managing their contact information, purchase history, communication, contracts, payments, and performance.

• Customer Database Management: Store and update customer contact details and profiles.
• Vendor Database Management: Maintain supplier information, contracts, and service records.
• Order Tracking: Track customer orders and vendor supplies efficiently.
• Communication Management: Record interactions with customers and vendors.
• Payment and Invoice Management: Manage billing, payments, and overdue follow-ups.
• Performance Monitoring: Evaluate customer satisfaction and vendor service quality.
• Relationship Building: Strengthen loyalty with customers and maintain reliable vendor partnerships.